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The Patterson-McKenna Agency prides itself on Customer Satisfaction.
To that end we've asked a few of our customers to comment on our
commitment to them. We'd like to share those thoughts with you.
It is our policy to meet your needs -- to make that extra phone
call for you or investigate that issue for you a little deeper.
See what our service has done for our track-record over the years: |
“Dear Mr. McKenna:
After 20 years with the same insurance agent, I decided to see if I was getting a “good deal” on my car insurance. So, I called the agent to say that I thought the premiums seemed a bit high, and was told that in New Jersey car insurance is “expensive.” She didn’t offer to try to shop around for me, or anything else, for that matter.
Well, I am glad that I didn’t accept her “NJ is expensive excuse” and called PMA. With the exact same coverage as on my old policy, your agent looked around to several carriers and subsequently wrote the policy for $600 less per year than my previous agent. Now I am just kicking myself that I didn’t call you years ago.
As if that wasn’t enough, your staff emailed all the documents and ID cards right to me, so I had them within minutes. What an added benefit! I guess you realize that my time is valuable, too.
Thank you for great service, an excellent and attentive staff, and for saving me $600 per year on my car insurance.
Thank you,"
J.S., Wall,
NJ
“Dawn,
I
would like to thank you for your time and effort in getting me a new auto insurance policy. Every time I have called in the past, your professionalism has shown. It is a pleasure to deal with a person who knows what they are doing. I know you said it was part of your job, but many people do not perform their job properly. Please enjoy this small token of my appreciation. Speak with you in the future.
Thank you,"
L.L., Morganville,
NJ
“Dear
Mr. R. McKenna,
I
wanted to send this letter to thank you for having a knowledgeable,
dedicated, informative and caring employee, Cindy Lou Webber. I
had insurance with another agent for years and was so unhappy. What
a breath of fresh air our Cindy is. I am so glad
to have found a person as wonderful as Cindy. Not
only did she save my 86 year old mother money, she also
did the same for my family. Most importantly when
asked a question, she has a reasonable answer not
an erroneous one, as my agent in the past always gave.
I
have and will continue to refer your agency, especially
Cindy, to family, friends and business contacts. Please
thank Cindy once again for her assistance with my insurances.
Yours
truly,"
D. & R. S, Wall,
NJ
"...I, too, enjoy working with you. You make everything so easy and I would be remiss if I did not tell you how much you are appreciated -- not just for the workers compensation issue but for each and every situation that has come up over the years..."
M.A.P. - Princeton, NJ Engineering & Construction Consultants
“Thanks Bob. It is our pleasure to work with you and Nancy.”
H.C. – Freehold, NJ Law Office
“I have always received exceptional service from Patterson-McKenna!”
C.R. – Toms
River, NJ
“Thank
you for all of the years of great service.”
M.B.
& F.N. – Ft. Lauderdale, FL
“I
do want you to know, the service I receive is OUTSTANDING! I
thank you for all of your efforts.”
V.R.
– Wall, NJ
“Thanks
for all your help – you are an important part of our team.”
B.M.
– Sea Girt, NJ
“I
too am unhappy about leaving the Patterson-McKenna Agency. We
have had many good years with you. All the best to the staff.”
H.P.
- moved to Orlando, FL
“I
always receive exceptional service from Patterson-McKenna!”
K.S.
– Freehold, NJ
"I
am always thoroughly satisfied with the services of your companies
and the Patterson-McKenna Agency.”
M.K.
– Spring Lake, NJ
“I
am very satisfied in dealing with this insurance company.”
K.R.
– Avenel, NJ
“I
always receive wonderful service from your company.”
D.S.
– Cherry Hill, NJ
“The
pleasure has been mine. You have been wonderful to work with,
your attitude and your service outstanding. I will miss you.”
G.W.
– moved from Highland Park, NJ
“Patterson-McKenna
Agency is very local and helpful in all ways.”
T.&M.
K. – Manasquan, NJ
“Mr.
McKenna, your agency personnel are very professional.”
A.&L.
K – Farmingdale, NJ
“I
am very pleased with the service I receive from PMA. You are
always very helpful with any questions or concerns re: my policy.”
P.O.
– Old Bridge, NJ
“Thank
you for your service over the past ten years!”
M.
& R. P. – moved from Wayne, NJ
“I
wanted to call and express my undying gratitude for you helping
me accomplish this, we’re on track for our closing. I’m
just so grateful. Thank you Thank you…”
B.C.
– Wall, NJ
“Thanks
for the great service you provide!”
M.
S. – Englishtown, NJ Landscape Nursery
For more information or to discover how we might be of service
to you please call us at (732) 919-0200, or simply click here
to contact
us.
Copyright
2004-2007, The Patterson-McKenna Agency, Inc. All Rights Reserved World-Wide
Please note that coverage cannot be changed or bound based upon a message
left via voicemail or through this website. You must still receive verbal
or written authorization from one of our licensed staff members to initiate
any transactions. The information that we have provided in our web site
is for information purposes only. This website is not meant as a solicitation
of business in any State in which The Patterson-McKenna Agency, Inc. is
not licensed. The Patterson-McKenna Agency, Inc. is licensed in the following
states: Alabama, Connecticut, District of Columbia, Florida, Georgia, Kentucky,
Maine, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North
Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Vermont, and Virginia.
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